Guangzhou Baifa Generator Co.

Diesel Generator Parts
Genuine OEM Parts | Premium Service

Hot Line+86-18594050215

FAQ

FAQ

Hot Line

+86-18594050215

Guangzhou Baifa Generator Co., Ltd. Tel: +86-18594050215 Email: 3420543545@qq.com Guangzhou Store: No. 720, Street 7, Zhuji Road, Tianhe District, Guangzhou Beijing Store: Room 303, Hall 3, Shuangbei Road, Qingyundian Town, Daxing District, Beijing Hangzhou Store: Room 1003, Phase 3, Qinqin Jiayuan, Sandun Town, Yuhang District, Hangzhou

FAQ
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How to choose a generator set with appropriate power according to the scenario?
The selection process should be based on the total power consumption of the actual equipment (including peak startup power), the application scenario (e.g., hospitals require redundant power, and outdoor construction projects require mobile models), and future expansion requirements. The Guangzhou Baifa team provides accurate power calculations and model recommendations based on different scenarios, such as hotels, mines, and data centers.

How to choose between diesel generators and gas generators?
Diesel generators are powerful and have easily accessible fuel, making them suitable for emergency power supply and high-load scenarios; gas generators are more environmentally friendly and have low operating costs, making them suitable for long-term fixed power supply with a stable gas source.

What does the generator set warranty cover?
All Guangzhou Baifa products come with a one-year warranty, covering the repair of core components like engines and generators. During the warranty period, we provide free repair services and necessary spare parts, and lifetime priority maintenance support to minimize the risk of equipment downtime.

What should we pay attention to in daily maintenance of generator sets?
Regularly check the fuel/oil levels, clean the air filter, and check the battery charge. Change the oil and filter every 500 hours. Guangzhou Baifa provides a maintenance manual and remote guidance, and you can also schedule a professional technician for on-site maintenance.

How to ensure that the generator set can start normally in an emergency?
It is recommended to conduct a no-load test (10-15 minutes) once a month to check whether the starting and control systems are functioning properly. Fuel seals and battery maintenance are required for long-term storage. Guangzhou Baifa's customized solutions can add automatic start and remote monitoring functions to improve emergency response speed.

Can units purchased from abroad enjoy localized after-sales service?
Yes. Guangzhou Baifa partners with international brands like Cummins and Perkins, offering global warranty service. You can contact a local service representative directly in your country. If there isn't a representative in your area, we'll deploy resources from neighboring countries or China to provide after-sales support, ensuring a guaranteed supply of spare parts.